NetEagle (IT operation and management software of ECCOM), with the target of guaranteeing secure production and improving network service quality management and positioned in establishing effective network management process system, fully monitors the operation of supervised network, fast discovers and restore the faults to regulate network operation and maintenance and guarantee constant IT service from perspectives of fast faults positions and exclusion of faults, inspection of equipment function, network flow and measure analysis, and IT operation and maintenance process.
Researched and developed based on ITIL theory and many years of experience of network system integration of ECCOM, NetEagle is a strong network management system by combination with an expert group of ECCOM network management composed of practiced senior consultants and engineer to assist customers realizing business and service.
Aimed at problems that enterprise-lever users have met on monitoring, management and control in network regular operation and maintenance, three types of resolutions are summarized and promoted to improve network operation and maintenance quality of customers in all round based on many years of product delivery experience of ECCOM from NetEagle product model.
Unified monitoring scheme
It builds unified IT monitoring structure to support all-round IT infrastructure and application service and realize integrated events management, performance management and application flow analysis, to take automatic topology discovery for basic network structure and provide integrated show platform based on business view which supports flexible and fast customized expansion mechanism and real-time alarm notice mode so as to lay a foundation for monitoring, operation and maintenance for business.
● Active forewarning: improving faults emergency handling ability
● All-round monitoring: supporting muilt-manufacturers and muilt-models
● Intelligent analysis: integrating data analysis engines of business
● Integration management: unified monitoring interface
● Imaging: rich displaying effects
Assets configuration management scheme
Configuration management is the core of IT operation and maintenance management frame， which offers service for IT management platform and provides configuration items and relation detection, business system modeling, regular snapshot of configuration information and compliance inspection to realize process management of assets configuration information and ensure completeness and effectiveness of assets information. It supports full-web IP resource planning and uses function of state inspection and procedural IP distribution to realized full-life cycle management of IP address and reduce network operation and maintenance costs.
● Intelligence maintenance: asset lifecycle management
● Data standardization: unified integration management of IT resource
● Process refinement: maintenance of system operation and maintenance data
● Configuration integration: seamless connection with other modules
Automatic operation and maintenance scheme
It adopts intelligent task control and procedural scheduling platform to realize automatic task configuration and operation execution of network equipment (inspection analysis, change operation and disaster backup switch), to take detailed records of executing results of equipment in change tasks and take refined control of operation authority for supporting interruption points tracking in the task execution process, guaranteeing the consistency and reliability of automatic tasks and improving the efficiency of network operation and maintenance.
● Refined configuration management: flexible configuration audit mechanism
● IT operation and maintenance automation: reducing manpower maintenance costs
● Standardized implementation process: avoiding man-made operation mistakes
● Access control based on role: secure and reliable management
Tel : 400-820-5-820,800-820-5-820
mail : TAC@eccom.com.cn
web : www.ECCOM.NET.CN
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